Senior Spa Therapist
Location: Braunton, North Devon. EX33 1LQ
Salary: £14.00 per hour
Hotel: Source Spa and Wellness at Saunton Sands Hotel
Deadline to apply: 26th April 2025
Source Spa and Wellness at Saunton Sands Hotel is North Devon’s finest coastal spa that has established a new benchmark in soulful and physical wellbeing. Set atop the cliffs, our spa overlooks the awe-inspiring dunes of the World Heritage Biosphere, rolling waves of the Atlantic Ocean and miles of golden sands.
As a Senior Spa Therapist, you will act as an ambassador for the high standard of treatments on offer at Source Spa. Every step of our customer journey should ooze serene spa sophistication, our guests should feel special at each visit and leave relaxed and rejuvenated. You will demonstrate best practice for all the therapists and set an example of behaviours and attitudes to cultivate a first-class spa and wellbeing experience.
Over time, you will have the opportunity to influence the treatment menu and bring your experience and ideas to the team as we continually evolve our spa [and wellness] offering. The ideal candidate will have a passion for health and wellbeing along with the appropriate qualifications.
As part of the Brend Collection, you will receive a competitive rate of pay, opportunities for progression within the spa and throughout the hotel group, ongoing training, share of staff tips, staff discounts at any Brend Collection establishemnt and paid holidays. Flexible working is available with various shifts including early mornings, evenings and weekends. This is a great opportunity to work for a successful local company that is renowned for their approach and delivery of unparalleled service in beautiful North Devon, with spellbinding ocean views.
What will I be doing?
As a Senior Therapist at Sourec Spa and Wellness, you will be required to maintain a comprehensive knowledge of all the treatments, products, promotions, spa day and spa break packages on offer. You will be responsible for supporting your team of Therapists with their personal goals and development in the business, setting exemplary treatment standards and staff behaviour, and raising any training needs where necessary.
Specifically, you will be responsible for performing the following tasks to the highest standards:
- Carry out training and inductions in conjunction with the team
- Perform multiple treatments daily
- Drive revenue generated by post-treatment advice and retail sales
- Ensure procedures are followed daily throughout the spa and in treatment rooms
- Work with the team to maintain the standard of cleanliness, hygiene and professional presentation with daily spot checks and report to the appropriate member of staff
- Support the Spa Manager and Assistant Spa Manager with staff morale and motivation
- Maintain an effective stock control system, using Premier Spa to apply stock as it is delivered (support from the Systems Manager will be provided)
- Ensure a high standard of appearance and conduct of the Therapist team
- Maintain linen and product levels in treatment rooms
- Act as a Duty Manager during shifts when required
What are we looking for?
To apply for the role Senior Spa Therapist, you will need the following qualifications:
- Level 3 qualification in relevant beauty therapy treatments (essential)
- Experience in a similar role
- Experience in a similar setting
- A proven track record of driving service and quality
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Flexibility to work to the hours and needs of the business including shift, weekend and Bank Holiday work as well as covering shifts due to illness
- An ability to motivate the team of Therapists
- Positive and friendly attitude to your colleagues, superiors and guests
- Effective communication with staff and clients
- Computer systems knowledge (experience of Premier Spa desirable but not essential)
- Ability to prioritise tasks
- Ability to work in a fast-paced environment and cover treatments and Spa Attendant duties when required
- Strong interpersonal skills
- Commitment to delivering superior levels of customer service
- A neat and tidy appearance (hair and fingernails) and adhere to uniform requirements
What’s in it for me?
There’s plenty of perks when it comes to joining the Brend Colection team which include competitive rates of pay, paid holidays, and a share of staff tips. You’ll also receive discounts when dining at any Brend Collection establishment, discounted spa treatments and products as well as reduced accommodation rates. The Brend Collection are very proud of their wonderful staff and do all they can to develop them, offering support and training throughout their career as well as offering genuine opportunities for career progression within a successful local company. We provide a free shuttle bus from Barnstaple via Braunton and back again throughout the day. Our car park is also free of charge for our staff on duty and meals are also provided on duty, saving you money. And needless to say, our location is second to none. Enjoy the sweeping views of Saunton Sands, the Atlantic Ocean and Braunton Burrows daily as you arrive and depart, from our double treatment room, Thermal Suite and rooftop relaxation area during your shift.
What is it like to work for the Brend Collection?
The Brend Collectionis a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!