Deadline to apply: 15/11/2024
As Bar/Lounge Staff you will be responsible for taking customers' orders and serving them whilst providing efficient and pleasant customer service; working to achieve departmental targets. Work for Brend Hotels and receive competitive pay, opportunities for progression, share of staff tips, staff discounts at Brend Hotels and paid holidays. Flexible working is available with various shifts including early mornings, evenings and weekends. This is a great opportunity to work for a successful local company in Falmouth.
What will I be doing?
- As Bar/Lounge Staff at The Royal Duchy Hotel, you are responsible for working in all areas of food and beverage, delivering excellent customer service to all of our guests and non-residents. Waiting Staff will also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Prepare station for service which includes stocking condiments and linen as well as changing and servicing the cutlery available.
- Welcome customers, issue menus and receive and record customers’ orders if necessary alongside other members of the team.
- Prepare drinks and coffees
- Serve food and drinks in a friendly and efficient manner.
- Clear and relay tables as necessary.
- Participate in the cleaning of the Restaurant alongside the other Lounge Staff.
- Understand and comply with company policy on HASAWA, fire precautions, and legal requirements, and perform any other tasks that may be required from time to time.
- Assist other departments wherever necessary and maintain good working relationships
What are we looking for?
To successfully fill this role as Bar/Lounge Staff at The Royal Duchy Hotel, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude and willingness to learn
- Good communication skills
- Commitment to delivering high levels of customer service
- A neat and tidy appearance (hair and fingernails) and adherence to uniform requirements.
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in a team
Although previous experience would be beneficial, it is not essential as full training will be provided.
What’s in it for me?
There’s plenty of perks when it comes to joining the Brend Hotels team which include competitive rates of pay, paid holidays, and a share of staff tips. You’ll also receive discounts when dining at any Brend Hotels establishment as well as very reduced accommodation rates. Brend Hotels are very proud of their wonderful staff and do all they can to develop them, offering support and training throughout their career as well as offering genuine opportunities for career progression within a successful local company.
What is it like to work for Brend Hotels?
Brend Hotels is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!