The family business
Ever since Percy and Florence Brend opened their first hospitality business in 1955, the family have taken a very hands-on role in the running of the business. That tradition remains very strong today.
Alongside Managing Director John Brend, there are five more family directors involved in the business - Peter, Justin, Matthew, Richard & Mark Brend. The directors are joined by many other family members, with the fourth generation already starting work for the business too.
The whole family takes personal responsibility for ensuring you get the very best experience when you stay at a Brend hotel. Their approach is based on years of serving customers, welcoming guests, listening closely and building relationships with them - thus forming a personal service tailored to you.
“As a family-run business, we’re proud of our heritage. We’re all involved in the day-to-day running of our business in various roles. To date, four generations of the family have been involved in the business and there are still more to come through in future years; it’s a genuine family business.
We all feel very lucky to be working in this industry and to be able to continue our family tradition of West Country hospitality. ”
- John Brend, Managing Director